Terms and Conditions Last updated: April 16, 20261. Company InformationStafeca
Operated by Uliana Kibireva
Sole Trader (Empresário em Nome Individual)
Registered address:
Rua do Carrião 3 - 4, 1150-093 Lisbon, Portugal
Tax Identification Number (NIF): 318229080
Contact:
stafeca.co@gmail.com2. ServicesStafeca provides a range of educational and professional development services for hospitality professionals, including:
- Online training courses
- Free and paid educational materials
- Digital products and downloadable resources
- Templates, tools, and operational guides
- Access to a professional community (free or paid membership)
- Industry insights, newsletters, and knowledge resources
Stafeca may also organize:
- Online events, webinars, and training sessions
- Offline events, workshops, and industry meetups
Some services may be provided free of charge, while others require payment or subscription.
3. Account RegistrationTo access certain services, you may be required to create an account.
You agree to:
- Provide accurate and complete information
- Keep your login credentials secure and confidential
- Not share your account with third parties
We reserve the right to suspend or terminate accounts in case of misuse or breach of these Terms.
4. Payments- All prices are listed in EUR (€)
- Payment must be made in full before access is granted
- Payments are processed via secure third-party providers (e.g. Stripe)
Where applicable:
VAT exempt under Article 53 of the Portuguese VAT Code (CIVA)
We reserve the right to change pricing at any time.
5. Subscriptions & Community AccessSome services may be offered on a subscription basis, including access to community features or exclusive content.
- Subscription terms (pricing, duration, and benefits) will be clearly communicated at the time of purchase
- Subscriptions may renew automatically unless cancelled
- You may cancel your subscription at any time, but no refunds will be issued for unused periods unless required by law
6. Access to Courses and Digital Products- Access is granted for the period specified at purchase (e.g. 6–12 months or lifetime access where stated)
- Access is personal, limited, and non-transferable
- Content may be updated, modified, or removed at any time
7. Intellectual PropertyAll content, including videos, materials, templates, and resources, is the property of Stafeca.
You may not:
- Copy
- Share
- Reproduce
- Resell
- Distribute
Any unauthorized use may result in suspension of access and legal action.
8. Acceptable UseYou agree not to:
- Share login credentials
- Distribute course materials
- Use content for commercial purposes without prior written consent
9. Refund PolicyDue to the digital nature of our products:
- All purchases are non-refundable, unless required by applicable law
- By purchasing, you acknowledge and agree to waive your right of withdrawal once access to digital content has been granted
10. EventsFor online or offline events:
- Registration may be required
- Event details, pricing, and cancellation terms will be specified separately
- We reserve the right to modify, reschedule, or cancel events if necessary
11. Limitation of LiabilityStafeca provides educational content for informational purposes only.
We do not guarantee:
- Specific business results
- Operational outcomes
- Financial performance
You are solely responsible for how you apply the information provided.
12. Service AvailabilityWe aim to provide uninterrupted access but do not guarantee:
- Continuous availability
- Error-free operation
We may suspend access for maintenance, updates, or technical reasons.
13. Third-Party ServicesOur services may rely on third-party providers (e.g. payment systems, course platforms (LMS) such as Create Today).
We are not responsible for their performance or policies.
14. TerminationWe reserve the right to suspend or terminate access if:
- These Terms are violated
- Misuse or abuse is detected
15. Governing LawThese Terms are governed by the laws of Portugal.
16. ContactFor any questions regarding these Terms, please contact:
stafeca.co@gmail.com